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Guarantees

 

JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) makes absolutely no guarantees or endorsements of any advisor/practitioner (including psychics, mediums, tarot readers, astrologers, medical intuitives, energy workers, intuitives, empaths, sensitives, or any other type of psychic or divination readers) listed on or within this website.

 

The liability and responsibility for their products, services and/or the claims of their marketing, including their listing information on this website and their websites, rests solely with each individual practitioner (advisor, psychic or medium), and we do not accept liability and responsibility for them or their readings (Instant Readings or Scheduled Readings) in any way. 

JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) does not guarantee what your results will be from taking a class, mentoring session, energy clearing, reading, healing session or ANY other service provided by them nor are they responsible for the guidance, healing or insight provided by any associated advisor and / or practitioner.

 

Confidentiality

Any information concerning the Client and their respective Client Records will not be passed to third parties. Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and own copies of any and all of their own personal Client Records kept, with the provision of reasonable notice of such a request.

 

Clients are requested to retain copies of any literature issued in relation to the provision of our services. We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Emails sent by JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) will only be in connection with the provision of agreed services and products.

 

Payment

All goods and services must be prepaid in full. We accept PayPal, cash, all major credit/debit cards, and e-Transfer. All goods and services remain the property of JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) until paid for in full.

 

Refund and Cancellation Policy

For programs*, events, workshops, and classes:​

Please note: The time allotted for your appointment is set aside just for you. Last-minute cancellations make it difficult for us to fill your vacated session, for this reason, we have implemented the following cancelation policies.

 

Notice of cancellation must be received via email 7 days prior to the start of the event, workshop, class, or program to receive a full refund, minus a $25.00 processing fee. Cancellation notifications received less than 7 days prior to the start of the event, workshop, class, or program are in-eligible** for refund.

For services including mediumship readings, energy work and spiritual mentoring: Notice of cancellation must be received via email 48 hours prior to a scheduled appointment in order to receive a full refund of the service cost. Notice of cancellations received less than 48 hours before a scheduled appointment will be refunded at 50% of the original service cost. Cancel within 24 hours and you are forfeiting 100% of your session fee. The timestamp issued by your email service provider is the final word as to when you canceled your appointment.

 

To cancel or request rescheduling of your appointment simply submit an email. For cancellation, please type “CANCELLATION” in the subject line of your email. To reschedule, make a request and we will happily accommodate you.

No-Show Appointments: Your appointment is set aside just for you. Failure to appear at your designated appointment time is considered a no-show. No-shows result in the forfeiture of your session fee. No-show appointments are also non-transferrable. No exceptions.

There are no refunds for re-scheduled appointments because by vacating your previous appointment revenue for that timeslot has been lost. Refunding a reschedule is equal to losing revenue from two appointments. Limit one re-schedule per appointment.

​Services already provided (including mediumship readings, energy work and spiritual mentoring): Once a service has been provided, payment is non-refundable. If within the first 10 minutes of any service (including mediumship readings, energy work and spiritual mentoring services) you feel the need to end the session, for any reason, a full refund will be provided to you. After the first 10 minutes of your service, you will not be provided a refund.

Great care is taken when setting your appointment. The time allotted for your session is set aside just for you. Our daily schedule includes clients from a variety of time zones across North America and Beyond. This limits our ability to accommodate last minute bookings and changes. Please remember while we do our very best to serve you, we are also giving this same attention to many others.

* For multi class programs, any classes not attended do not qualify for refund or credit and cannot be applied as a credit to another course. 

** This is due to the loss of income if JoannHomen.com or the Community of Spiritual Seekers.com is unable to fill cancelled spot in the program due to short notice. If we are able to fill the spot prior to the start of the program, event, workshop or class, we will provide a full refund minus the $25.00 processing fee.

 

Reading Disclaimer

 
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GENERAL READING DISCLAIMER

When getting a reading from any advisor/practitioner listed associated with JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.), (advisors /  practitioners include psychics, mediums, tarot readers, astrologers, medical intuitives, energy workers, spiritual intuitives, empaths, sensitives, or any other type of psychic or divination readers etc.), you agree to take full responsibility and to bear all liability for your interactions with the advisor / practitioner and the results thereof, including but not limited to any disputes with any advisor/practitioner and any mental, physical, emotional, spiritual, psychological, technical, technological, relationship, health-related, career, investment, financial, business, equitable, or legal harm you may suffer in connection with an advisor or any advice. 

You understand that any advisor / practitioner / facilitator associated with JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) does not guarantee you will be satisfied with your reading and does not remove your personal responsibility in choosing and hiring an advisor / practitioner. Consequently you, on behalf of yourself and your family, friends, employees, principals, offers, shareholders, directors, attorneys, agents, predecessors, subsidiaries, successors, and assigns, covenant not to sue JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) its principals, officers, employees, directors, shareholders, partners, subsidiaries, agents, attorneys, predecessors, successors, and assigns (JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) entities) for, and hereby irrevocably release, discharge, acquit, remise, and waive all claims against JoannHomen.com entities from any and all liabilities, suits, claims, demands, actions, debts, bonds, accounts, damages (including but not limited to any incidental, direct, consequential, special, and punitive damages) expenses, losses, fees, costs (including but not limited to litigation costs and attorneys’ fees) of every kind and nature, known and unknown, suspected and unsuspected, accrued and unaccrued, disclosed and undisclosed, present, past, or future, legal, equitable or other, arising out of or in any way connected with any advisor/practitioner or advice with regard to any such disputes. 

DISCLAIMER FOR MEDIUMSHIP READINGS

The readings provided are for guidance only. What you, the client decides to do with the information provided including any actions you take is down to your own personal responsibility and choice. All readings and questions answered should at no time be regarded as legal, medical, financial, psychological, or business fact and are subject to your own interpretation and judgement.

 

JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) reserves the right to refuse service to anyone who exhibits behaviour that it's practitioners determines is inappropriate.

 

To purchase a reading you must be over 18 years old.

JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) does not guarantee whose spirit will come in during your session.

 

JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) does not guarantee that the information you are seeking will come through during your session.

For legal purposes JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.), must advise you that the readings are for entertainment purposes ONLY. The services rendered are not a substitute for professional services, and it is advised that you seek advice from the relevant qualified professional. 

DISCLAIMER FOR PSYCHIC READINGS

Psychic readings will be conducted through gaining insight to your life using psychic awareness. The readings provided are for guidance only. What you, the client decides to do with the information including any actions you take is down to your own personal responsibility and choice. All readings and questions answered should at no time be regarded as legal, medical, financial, psychological or business fact and are subject to your own interpretation and judgement.

 

JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) reserves the right to refuse service to anyone who exhibits behaviour that it's practitioners determines is inappropriate.

 

To purchase a reading you must be over 18 years old.

JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) does not guarantee whose spirit will come in during your session.

 

JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) does not guarantee that the information you are seeking will come through during your session.

For legal purposes the JoannHomen.com, must advise you that the readings are for entertainment purposes ONLY. The services rendered are not a substitute for professional services, and it is advised that you seek advice from the relevant qualified professional. 

Spiritual Life Coaching / Mentoring Disclaimer

 

While Spiritual Life Coaching and / or Spiritual Mentoring sessions can be an effective technique for many purposes, their effectiveness may vary from individual to individual. JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) does not guarantee or promise specific results from having a Spiritual Life Coaching and Spiritual Mentoring session.

Spiritual Life Coaching and Spiritual Mentoring sessions are for guidance only.  What you decide to do with the information that you are given, including any actions you take, is down to your own personal responsibility and choice.   

All Spiritual Life Coaching and / or Spiritual Mentoring sessions and questions answered should at no time be regarded as legal, medical, financial, psychological or business fact and are subject to your own interpretation and judgment. These services are not a substitute for professional services and it is advised that you should seek advice from the relevant qualified expert.

During the Spiritual Life Coaching and / or Spiritual Mentoring session, you will not receive clinical mental health therapy.  If during the spiritual mentorship process, you and your spiritual mentor identify a need for mental health services, you will be recommended to seek the assistance of a licensed mental health professional. Professional ethics of holding client boundaries are kept.

Spiritual Life Coaching and / or Spiritual Mentoring is about accompanying and guiding a student on their spiritual path. Spiritual Life Coaching and / or Spiritual Mentoring sessions utilize many psychological and spiritual practices and the goal is to connect the client  with their own inner experience of spiritual reality: Truth and Love so that they can fulfill their purpose in life.

All of JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) advisors and practitioners etc. are dedicated to assisting and supporting people in positively changing their lives and the advice and information they offer are based exclusively on their impressions  and experiences. JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) makes no promises regarding the accuracy, relevance and quality of the information and the methods used by the advisors and practitioners that work with them. They offer clients and students a spiritual perspective to aid them in their self-healing and self-empowerment.

Spiritual Healing Disclaimer

 

DISCLAIMER FOR SPIRITUAL HEALING / LAYING OF HANDS

Spiritual Healing / Laying of Hands is in no way to replace or be used in place of medical assistance, advice or treatment. JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) in no way claims to treat or cure conditions or illness of any form. During the process of Spiritual Healing / Laying of Hands, the client agrees to be touched by the practitioners of JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.), in a private setting. By signing this disclaimer, the client agrees to JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) practitioner touching them directly on the head and face, the neck, shoulder(s), the arm(s), wrist(s) and hand(s), the ankle(s), foot or both feet. Any other part of the body, the client will be covered with either street clothing and/or a sheet to avoid skin to skin contact between practitioner and the client. JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) will not be legally held liable for any adverse effects, reactions or results during or after a Spiritual Healing / Laying of Hands and is released of any such responsibility.

JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) reserves the right to refuse service to anyone who exhibits behaviour that it's practitioners determines is inappropriate.

 

To purchase a spiritual healing you must be over 18 years old.

JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) does not guarantee what your results will be from taking a class, mentoring session, energy clearing or ANY other service provided by them or associated advisors / practitioners.

Space Clearing, Hauntings and Spirit Rescue Disclaimer

 

Disclaimer and important safety issues: notice relating to services offered by JoannHomen.com and the Community of Spiritual Seekers.com based in North York, Ontario, Canada.

Disclaimer - what we do, and don't do

We are guided by the medical edict, "First, do no harm." JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) will not get involved if we think we might make matters worse. Safety is paramount.

The space clearing assessment is done using the investigator's best abilities and tools with the intent to clear properties, or release or emancipate ghosts or spirits. We cannot guarantee that the ghosts or spirits will be permanently removed from the premises or if a clearing will be achieved. There are no guarantees, expressed or implied, that all energies will be recognized and dealt with.

Notification of Changes

 

JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site.

 

If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our website. You are therefore advised to re-read this statement on a regular basis.

Website

 

These terms and conditions form part of the Agreement between the Client and JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.). Your accessing of this website and/or undertaking of a booking or agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

 

JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond their control.

General Disclaimer

 

The laws of Canada govern these terms and conditions. By accessing this website and using our services/buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the Canadian courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply.

 

Failure of JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.) to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.

 

These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorized representatives of JoannHomen.com and the Community of Spiritual Seekers.com (C.O.S.S.).

BY WORKING WITH JOANNHOMEN.COM AND / OR THE COMMUNITY OF SPIRITUAL SEEKERS.COM YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND UNDERSTAND THE ABOVE DISCLAIMERS, AND THAT YOU TAKE FULL RESPONSIBILITY FOR YOUR OWN TRANSFORMATION, HEALING, WELL-BEING, DECISIONS, CHOICES AND ACTIONS.